Terms of service

1. General Information

This website is operated by Onvajouer. Throughout the site, the terms “we”, “us” and “our” refer to Onvajouer. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Business details:

  • Business Name: Onvajouer
  • Chamber of Commerce (KVK): 93838212
  • VAT Number: NL005046080B74
  • Email: onvajouerr@gmail.com

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country
  • You will not use our products for any illegal or unauthorized purpose
  • You will not transmit any viruses or malicious code

3. Products & Pricing

  • All prices are listed in EUR (€) and include VAT (if applicable)
  • We reserve the right to change prices at any time without notice
  • We make every effort to display products accurately, but we cannot guarantee that colors and images are exact

4. Orders & Payments

  • We reserve the right to refuse or cancel any order at our discretion
  • You agree to provide current, complete, and accurate purchase information
  • Once an order is placed, you will receive a confirmation email

5. Shipping & Delivery

  • Processing time: 1–3 business days
  • Shipping time:
    • Netherlands & Belgium: 1–2 business days
    • Worldwide: 4–5 business days
  • Shipping costs:
    • €5.95 within the Netherlands
    • €7.50 worldwide
    • Free shipping on orders over €100

We are not responsible for delays caused by carriers or customs.

6. Returns & Refunds

  • Customers may return items within 14 days of receipt
  • Items must be unused, unworn, and in original condition
  • Return shipping costs are the responsibility of the customer

For full details, please see our Return & Refund Policy.

7. Intellectual Property

All content on this website (including text, images, logos, and design) is the property of Onvajouer and may not be used or reproduced without permission.

8. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from misuse of our products
  • Delays or failures caused by events beyond our control

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of The Netherlands.

12. Contact Information

For questions about these Terms of Service, please contact:
onvajouerr@gmail.com